TA Coalition Webinar: Establishing and Building Bed Registries Systems Highlighting the Success Outcomes of the 2019 TTI Projects

A two-part SAMHSA sponsored webinar, developed under the TA Coalition contract by the National Association of State Mental Health Program Directors titled:  “Establishing and Building Bed Registry Systems highlighting the Success Outcomes of the 2019 Transformation Transfer Initiative (TTI) projects” took place August 19, 2020 (Part I) and August 20, 2020 (Part II) both from 1:30 -3:00pm Eastern Time. 


August 19, 2020 – PART ONE – Understanding the Essential Elements of an Effective Statewide Bed Registry 


August 20, 2020 – PART TWO – Establishing and Building Statewide Crisis Service/Bed Registries: Three Different Models for Success 


In a continued effort to assist states in transforming their mental health systems of care the Substance Abuse and Mental Health Services Administration’s (SAMHSA) Center for Mental Health Services (CMHS) created the Transformation Transfer Initiative (TTI). The TTI provides competitive funding awards to States, the District of Columbia, and the Territories to identify, adopt, and strengthen innovative initiatives. 


TTI 2019 recipients used the funds to establish and expand comprehensive crisis psychiatric bed registry programs by tracking and monitoring the availability of psychiatric beds. Efforts also included tracking other crisis service supports such as crisis assessment centers, crisis residential programs, respites, mobile crisis teams, and centralized crisis call centers. Recipients used TTI funds to identify, adopt, and strengthen bed registry systems through either a new initiative or expansion of an existing one. 


These two webinars will provide insight into how recipients created or expanded their bed registry systems in the hope that their experiences will offer guidance for other states and communities undertaking similar projects. 



PART ONE – Understanding the Essential Elements of an Effective Statewide Bed Registry

In this webinar, 2019 TTI states Georgia and Delaware will illustrate the key components of a successful Crisis Services/Psychiatric bed registry and its role in improving crisis services in their states. 

Through their experiences, speakers will demonstrate that to develop a successful registry, it is critically important to establish early and ongoing communication with all internal and external organizations and partners, as well as incorporate their input and feedback throughout the process.

States will also share information regarding choosing and adapting technology to meet the needs of partners and end-users, creating training and implementation strategies, and collecting data.  Finally, speakers will share lessons learned, successes in sustainability, and forecasts for the future. Each state will offer concrete examples, specific information on their methodologies and technological strategies, and important insights to their process.  




•Lisa Johnson, Informatics Consultant, HEALTHe Insights

•Sean Miller, Lead for Implementation of the Delaware Treatment and Referral Network and Lead for Informatics at Delaware Division of Substance Abuse and Mental Health



•Debbie Atkins, LPC, Director, Office of Crisis Coordination, Georgia Department of Behavioral Health and Developmental Disabilities



PART TWO - In this webinar, 2019 TTI states Rhode Island, North Carolina, and New Mexico will showcase their bed registry efforts, each using a different model for success. The three models for bed registries used by TTI 2019 recipients are: 1) search engine system, 2) referral system, and 3) referral network. 

Rhode Island will explain its use of the search engine system, in which a platform refines searches by different terms relevant to patient placement, allowing providers to call the appropriate center. North Carolina will discuss the referral system, in which professionals make an assessment and then refer the patient to a hospital or crisis center. Finally, New Mexico will describe the referral network system. This model operates as a bi-directional referral system that refers patients to hospitals and allows hospitals to refer patients to other treatment centers. Each state will discuss how their model works and highlight unique and helpful features. 



Rhode Island

•Olivia King, Behavioral Health IT Coordinator, Rhode Island Department of Behavioral Healthcare, Developmental Disabilities and Hospitals 


North Carolina

•Krista Ragan, MA, BH-CRSys Program Manager, North Carolina Division of Mental Health, Developmental Disabilities & Substance Abuse Services/North Carolina Department of Health and Human Services


New Mexico

•Tiffany Wynn, MA, LPCC, Acting Deputy Director, Treatment & Programs Bureau, BHSA

•Hazel Mella, PhD, Staff Manager and Project Director, New Mexico BH Referral Network, BHSA


If you have any questions please contact Kelle Masten via email at kelle.masten@nasmhpd.org or at 703-682-5187.


**We do not offer CEU credits however letters of attendance are offered upon request.  

***Closed-captioning is available for this webinar.